730 Bienville Street, French Quarter (Vieux Carré), New Orleans, LA 70130, United States of America
#63 of 169 hotels in New Orleans
Guests' ChoiceBased on 981 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Margret
United States of AmericaA little outdated. There was an ugly tent covering the courtyard. Super tacky.
Great location.
Stayed in May 2024
Reviewed: May 10, 2024
Dawn
United KingdomNot enough staff at breakfast so long wait time. And because of very central location could be noisy at night
Lovely sized room very central location
Stayed in May 2024
Reviewed: April 29, 2024
Laura
United States of AmericaThe water pressure in the bathroom sink was a bit slow but the shower was fine. Overall it was great!
Fantastic location - close to EVERYTHING!! The staff are super friendly and there is complimentary water in the lobby which was very nice. The A/C worked great and the security of the hotel was great.
Stayed in April 2024
Reviewed: April 25, 2024
Karlene
AustraliaBreakfast service very slow Canopy over courtyard was tired
Fabulous location Quiet Very comfortable beds
Stayed in April 2024
Reviewed: April 23, 2024
Michael
United States of AmericaPerfect location
Stayed in April 2024
Reviewed: April 20, 2024
Amra
NorwaySome parts of facilities could be renovated but otherwise really nice place
Location , really friendly staff
Stayed in April 2024
Reviewed: April 19, 2024
Jordan
United States of AmericaHotel a little bit dated The quiet side room that we had only had a tiny window with a courtyard view
Fantastic location Friendly Staff Good sized room with everything we needed Two great on-site bars
Stayed in April 2024
Reviewed: April 16, 2024
Douglas
United States of AmericaDidn't clean room once, maybe twice. Fire alarm at 2:30 am! No coffee in lobby. Should've asked for a blanket - pretty cool in room, but needed air conditioner on.
Friendly check in
Stayed in April 2024
Reviewed: April 14, 2024
Tamela
United States of AmericaFire alarm went off in middle of night
Location and staff was great
Stayed in April 2024
Reviewed: April 4, 2024
Mariana
United States of AmericaOutlets on the wall opposite the beds didn't work at all, and the room got really musty because the one tiny window doesn't open. It got particularly stuffy after a shower.
Staff were fantastic! Location ideal!
Stayed in April 2024
Reviewed: April 4, 2024
Jessie
AustraliaOur window looked out to some dire backstreet that was mostly concrete and other peoples windows.
Excellent location the French quarter close to everything yet a sanctuary from the madness of Bourbon st. Super helpful staff who offered lots of recommendations. Super comfy bed that felt like we were sleeping on clouds.
Stayed in April 2024
Reviewed: April 1, 2024
Laura
United KingdomNothing really
Great location, nice large room and friendly helpful staff
Stayed in March 2024
Reviewed: March 30, 2024
Nardini
United States of AmericaLocation and great courtyard
Stayed in March 2024
Reviewed: March 30, 2024
Diane
United States of AmericaI couldn’t get the climate control to the right comfort level.
It’s an old ,quaint hotel that is right in the French Quarters. It was clean and the staff was very friendly, knowledgeable, and accommodating. We Being two females traveling, we felt safe and comfortable in the hotel and outside area.
Stayed in March 2024
Reviewed: March 25, 2024
Brenda
United States of AmericaThe room was a bit spartan, could have used a comfortable chair and some kind of table.
Breakfast was very good. All of the staff were pleasant and helpful. My room was in a little courtyard that was very peaceful considering it was a block from Bourbon Street!
Stayed in March 2024
Reviewed: March 24, 2024
Alan
United KingdomBreakfast: Queued for quite a while with no acknowledgement from staff. Decided to leave and eat elsewhere.
Location, room, reception
Stayed in February 2024
Reviewed: March 24, 2024
Natalia
United States of AmericaRoom was very small, no table to work, no chair; it was really tight for two people . The hotel also does not have self parking only valet
Nice ambiance, courtyard, very central location
Stayed in March 2024
Reviewed: March 23, 2024
Karen
United States of AmericaThe hotel itself was very nice, but our room was very, very small. Numerous couples ( friends of ours) booked the same room type and got decent sized rooms.
Clean, charming.
Stayed in February 2024
Reviewed: March 22, 2024
Melissa
United States of AmericaPerfect location just off Bourbon Street, with an easy walk to all the sights and the street car. We had a room off the courtyard so the noise from Bourbon wasn’t too bad, and we all (even our kids) got a good nights sleep.
Stayed in February 2024
Reviewed: March 21, 2024
Christopher
United States of AmericaThe breakfast was not worth the price and the hotel felt a bit too historic in terms of old age (just needs a mini facelift!)
I loved the location as it was right near the action of the French Quarter. The room felt very clean despite it being an older building. Water pressure in shower was amazing! I just would like the hotel itself to have a bit of an upgrade and renovation for the walls, halls, doors, etc. The complimentary waters were greatly appreciated and such a great move!
Stayed in March 2024
Reviewed: March 16, 2024
Aisha
United States of AmericaWe had ants and other bugs in our room, on the bed almost every day. Not sure if they came Down from the chandelier. The toilet ran and shower leaked. The room and bathroom could do with an update.
The location was great and the staff very friendly and helpful. Courtyard was very cool.
Stayed in March 2024
Reviewed: March 15, 2024
Steve
United States of AmericaFirst room while nice was next to elevator and had to move. Second room (ADA) was quiet but musty odor from restroom and general mildew smell to the room. It had been rainy and towels were along the door to keep water out.
The staff was awesome working thru a couple if issues with room and having to extend one day (airline trouble. The location was close to everything but not in the middle of everything.
Stayed in March 2024
Reviewed: March 12, 2024
Nadia
United States of AmericaYou can’t call before you get there nor did they return my messages
Loved my balcony
Stayed in March 2024
Reviewed: March 11, 2024
Mike
United States of AmericaDinning room
Location
Stayed in March 2024
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