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  5. Reviews of Sugarloaf Mountain Motel

Reviews of Sugarloaf Mountain Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

62980 North Highway 97, Bend, OR 97701, United States of America

#32 of 64 hotels in Bend

Guests' Choice

Review Score

Based on 937 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 27, 2024

    8.0
    nice stop over on our trip
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Tv had wavy lines through it the whole time it was on.

    room was clean and warm, bed was comfortable. shower took some figuring out but once we did it was good.

    Stayed in March 2024

  • Reviewed: April 20, 2024

    8.0
    Good value, great location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Our bed wasn't the most comfortable, and the room felt a bit crowded. Breakfast was a nice offering, but beyond the juice and coffee nothing seemed appealing.

    Excellent location, conveniently located. Lots of room for the doggos that joined us to stretch their legs. Coffee was good as well, and available day or night.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    It worked for us as we were there basically to sleep and for breakfast before working.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Refrigerator in our room did not work, even after I mentioned it to the front desk it was not checked on to make sure it worked. No table and chairs in the wide open area of the front room so we had to sit on the beds to talk and play cards. When I notified the front desk that the refrigerator didn't work, they told me I just needed to plug it in. So we struggled to move the huge cabinet it was in away from the wall to get to the outlet, and it was already plugged in. We made sure it was "on", but it did not work. Then the office told me as we were leaving and I mentioned again that it didn't work, that I should have told them and they would have fixed it. Hmm.

    Really good breakfast! Clean room, fast check-in service, good parking access to our room, good location. Like that the office is open 24/7.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    100% better than 2 years ago when the street construction was so loud early in the morning.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was on the ground floor as we requested and it was nice and clean

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Room was clean felt safe, reasonably priced
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was a little weirded out by the taxidermy as you walk into the lobby the big mountain lion in a glass case kind of creeped me out not really into preserved Dead animals although I’m sure there’s a story to it I just failed to ask The cigarette smokers, hovering in the stairwell, permeated into my room early in the morning. I’m not a cigarette smoker and it’s not good for my health to be around.

    Have you ever seen hot tub Thai machine movie? This was the vibe I was getting very clean very friendly stuff was excellent.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Visit Bend Oregon
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Jason at the front desk was very accommodating and helpful, he is the perfect face to represent this property, and Bend Oregon.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Sarah at the front desk was awesome. Very helpful and kind.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Stayed here before. Good location, off the beaten path in town.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    For my one night need it was fine.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    The key card did not work well and it took several attempts to open the door. There were lamps and or light bulbs that did not work.

    The room was clean and quiet.

    Stayed in March 2024

  • Reviewed: January 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Very poor TV service; no guest laundry.

    Staff

    Stayed in December 2023

  • Reviewed: January 5, 2024

    7.0
    Good
    • Solo traveler
    • Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    My stranded situation.

    My car broke down and I had to stay 13 days over the holidays, while I was moving out of state. So grateful it was clean, safe, warm place to be stranded. We had breakfast, staff was kind, and the location was great. Close to the Deschutes river, shopping, and dining.

    Stayed in January 2024

  • Reviewed: November 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Thanks for breakfast, we were riding motorcycles down there. Appreciate what you provided, actually going to rent same room in April, thank u

    Stayed in October 2023

  • Reviewed: November 5, 2023

    7.0
    Except breakfast, a nice experience
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed & pillows not comfortable, breakfast maybe the worst I’ve seen

    Clean room, friendly staff

    Stayed in November 2023

  • Reviewed: October 31, 2023

    8.0
    Breakfast is like a shelter buffet with everything in a zip lock bag
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 14 nights
    • Submitted from a mobile device

    Breakfast was sub par

    Breakfast needs to have the waffle makers. !!! No matter the amount of guests the complete Breakfast needs to be offered

    Stayed in October 2023

  • Reviewed: October 25, 2023

    9.0
    This was a great overnight stop when traveling through this part of Oregon.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The location was close to local businesses, shopping and restaurants. The staff was helpful and friendly. The room and property were very clean.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    9.0
    Amazingly friendly and helpful staff, great place to stay!
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My bed was a little uncomfortable, but I also understand that could be just personal preference. I stayed in a different room previously and the bed was glorious. 🙂

    Clean appearance. Well lighted. Feels safe.

    Stayed in September 2023

  • Reviewed: October 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night

    Breakfast

    Stayed in October 2023

  • Reviewed: September 19, 2023

    7.0
    Nice hotel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Inability to connect to WIFI from rooms.

    Swimming pool & fridge. No smoking around the building.

    Stayed in August 2023

  • Reviewed: September 14, 2023

    8.0
    Nice place to stay if you don't want to be downtown
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast so so. Didn't keep things replenished

    Clean, updated, friendly employees

    Stayed in September 2023

  • Reviewed: September 14, 2023

    9.0
    Medical care trip again
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I think the handicap bathrooms, need to not have a bathtub that needs to be climbed into or over, and would be best if it had a ground level shower entry.

    It’s close to the hospital and doctors offices that I need to go to weekly or at minimum once a month.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    If you need to use the fridge. Make sure you check that it is on. They turn them off. Otherwise no problems.

    Nice clean, quiet room. Convenient access to highway. Very friendly staff. Adequate breakfast. It is located near several fast food restaurants. Also has a gas station next-door.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Over all I would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet rocked in one room and the other room you could hardly close the bathroom door. The beds were super hard

    Convenient location. The breakfast was great! we enjoyed it a lot

    Stayed in August 2023

  • Reviewed: August 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Clean, very good breakfast, comfortable bed

    Stayed in August 2023

  • Reviewed: August 30, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good, appreciated the hot food. Orange juice didn't taste good to me. Lobby could be less cluttered, felt a little messy. Staff was nice. Pool was out of service due to not being cleaned for a while.

    Stayed in August 2023

  • Reviewed: August 29, 2023

    7.0
    Decent no frills room
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Besides the bed there was nothing to sit on in room, plenty of space but no table, or chairs, no chair at desk area either.

    Right off main road, breakfast, fairly updated

    Stayed in August 2023

Showing 1 - 25

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