1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bristol, Virginia
Positive section of review
We were traveling to see family, and the hotel provided for our basic needs, which is all we needed for our trip. The location is excellent and provides easy access to interstate 81.
Negative section of review
There were several maintenance issues with the room, and the cleanliness was substandard. The microwave carousel and plate did not fit the microwave, so it did not rotate. Both of the USB ports at the nightstand were broken and did not work. Our room was on the ground floor, and the exterior window opened easily from the inside, which means it would not be that hard to open from the outside, which is a security risk to travelers, especially females traveling alone considering that the hotel is rather isolated. There was hair in the bathtub, and the top edge of mini surfaces had dust on it. The fitted sheet on one of the beds was put on inside out, and there were cigarette burns in both of the top comforters on the beds. There was an American gentleman at the front desk along with an African-American young lady when we checked in, and the man kept interrupting and over talking the woman when she would answer our questions. It was rather rude, and she did not need his assistance because she was providing the information we requested just fine on her own.
Victorville, California
Positive section of review
The staff was super friendly. She made sure I got the room I had reservations for.
Plano, Texas
Positive section of review
The staff the lady in the morning when we checked out was so nice and friendly
Seabrook, Texas
Positive section of review
Absolutely loved how clean it was. Well put together and absolutely beautiful.
Negative section of review
The bed was broken it felt like. It caved in the middle my husband and I woke up sore. The little store area should have more options and more options for breakfast should be added too.
Dripping Springs, Texas
Positive section of review
Very clean, staff was friendly and welcoming. Breakfast was wonderful!
Boston, Massachusetts
Positive section of review
Location. Affordable. Clean. Fully Equipped.
Niagara Falls, New York State
Positive section of review
Excellent in all areas.
Williams, Arizona
Positive section of review
great bed and pillows
Negative section of review
nothing, hot tube could have been Warner
North Conway, New Hampshire
Positive section of review
Waterslides
Negative section of review
No separate pool
Stillwater, Oklahoma
Positive section of review
Nothing
Negative section of review
Our room was not ready when we arrived at 3:30. Had to wait for it to be cleaned. Door would not lock. Informed the front desk. Maintenance brought parts and left them in the room but never came back to fix the door. Was that our job??? The bathroom desperately needed remolding. Full of rust. Very disgusting.