Staying at this hotel has been nothing short of disappointing. From the moment you walk in, the staff's demeanor is far from welcoming. They seem oblivious to the basic principles of hospitality, failing to even acknowledge a simple greeting with a response. Instead of a warm "Hi, how can I help you?" you're met with a cold stare.
As if the lackluster service wasn't enough, the rooms are plagued with cockroaches, despite supposed pest control efforts. It's unsettling to say the least. And if that wasn't bad enough, basic amenities like the faucet are left broken, despite repeated requests for repairs falling on deaf ears.
On top of everything else, the hotel's cleanliness policy, promising a weekly cleaning, proved to be yet another disappointment. Despite this assurance, during our three-week stay, they only came to clean once. This neglect left the room accumulating dirt and discomfort, further adding to our dissatisfaction with the overall experience. It's disheartening to see such a disregard for basic standards of cleanliness and guest satisfaction.
To top it off, stepping outside reveals an unpleasant surprise – the grounds littered with pet waste, hardly the environment one would expect from a reputable establishment. It's clear that this hotel falls short in every aspect of guest experience, leaving much to be desired and ample reason for complaint.
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