1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sacramento, California
Positive section of review
My bed was comfortable. It appeared clean and tidy. I appreciate the full service breakfast buffet that was free for being a hotel patron. I liked being close to downtown Sacramento. Which has its advantages and disadvantages.
Negative section of review
This hotel is very, very old and could use upgrades and renovations. I could also hear the 5 freeway from my window, but I suppose that can't be helped.
Santa Barbara, California
Positive section of review
Great location. Right across from the beach and pier. Well kept resort grounds and facilities, and very charming. A bit older feeling but we liked that about it. Just around the corner from some GREAT restaurants and bars.
Negative section of review
The staff did not seem overly friendly anytime we interacted with them at the desk. We were enjoying a drink by the fireplace outfront and being respectful, and they came out at 11pm promptly with no warning and turned the fire places off. They didn't ask us to leave though, and again didn't give warning or ask how long we may be. Why they didn't just let us finish our drinks prior to turning off the fire still baffles me. They were there all night and could have just waited to see us leave.
San Antonio, Texas
Positive section of review
Was told everything was non-smoking and it was a smoking room without a doubt. Tried to get another room and was told no available. So we called the Booker room and they said something was available.
Negative section of review
Being honest about a non-smoking room
New York, New York State
Positive section of review
I picked this hotel for the location as I was working in the area so I could walk to all my appointments.
Negative section of review
I didn't think the breakfast was very good. Limited choice.
Inglewood, California
Positive section of review
The property was clean and the room was nice.
Negative section of review
The area is horrible. Our neighbors fought all through the night yelling and screaming. They were banging and throwing things. We got no sleep.
Whippany, New Jersey
Positive section of review
Breakfast was good. Comfortable room
Negative section of review
New paid parking since last time I was there. This is not a downtown hotel where parking is a problem. Only ones parking there are guests. If you want $15 extra from the guests just raise the rates. Looks like they got a third party managing this scam.
Frisco, Texas
Positive section of review
The king suite was really nice!
American Canyon, California
Positive section of review
Nice place
New York, New York State
Positive section of review
Location
Negative section of review
Rooms are in very bad condition, heavy smell of dust , all hotel is outdated , corridors dirty, the room is outdated , everything looks old and feels filthy . I changed room twice due to heavy dust smells , hot water not working , very not recommended