1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sedona, Arizona
Positive section of review
Location and Customer Service We had a very loud group in the room next door .. We spoke to the front desk clerk and he moved us to third floor immediately
Negative section of review
Pillows !!! They were awful 1/2 the size of a regular pillow In both rooms 😱
Fort Pierce, Florida
Positive section of review
The bed was nice and we slept fine. I appreciated the double blinds on the window. The breakfast was OK too.
Negative section of review
I have 3 complaints: 1) The bath tub was dirty. You could tell it had not been cleaned as you could see stains, hair and soap scum around the drain. 2) no hair dryer to be found. 3) I was blindsided with a $50 additional charge for my pet, a 5 pound chihuahua. When I told the lady at the desk that I was not made aware of this charge before I booked, she said, "you booked through a 3rd party". There was no additional service or amenities offered to justify this charge. We bring along the dog's bed, food and puppy pads, plus we do not leave her in the room alone and always walk her often. I was made to sign a separate form acknowledging my acceptance of this fee. A receipt of my charges was slid under my door the next morning with no indication of the $50 pet fee charge. But when I checked my credit card account, it was charged separately from my accommodations charge. Very disappointing
Denver, Colorado
Positive section of review
Free shuttle service from and to airport. Comfortable bed and linens. Awesome deep tub for hot soak.
Negative section of review
Ground floor room...Clearly heard conversations and luggage wheels of travelers on same floor and floor above. All night. Sofa sagging, and weirdly so is floor. Definite dip in area between bed and bath. Bedside lamp missing it's finial. Over-priced.
Birch Run, Michigan
Positive section of review
The breakfast was really good and the room was ok. Location was good, right near Frankenmuth.
Negative section of review
The pool was extremely nasty. Cloudy water with hair/ weave all over the place. Didn't even let my kids swim the last night we were there. We chose the hotel for location and for the pool and hot tub. I don't think we'd stay there again.
Oakhurst, California
Positive section of review
Beautiful grounds, lovely pool area .. close to Yosemite
Van Buren, Arkansas
Positive section of review
Location was fine, would have liked biscuits and gravy!
Negative section of review
Add biscuits and gravy!
Savannah, Georgia
Positive section of review
Clean, functional room, good AC
Negative section of review
Breakfast
Park City, Utah
Positive section of review
The pool area was amazing.
Rosemont, Illinois
Positive section of review
The location is great
Negative section of review
Our air conditioner was falling out of the wall and our toilet did not flush properly but other than that it was a good stay
Gatlinburg, Tennessee
Positive section of review
Location, cleanliness
Negative section of review
Nothing