I want to preface this by saying: I don’t leave negative reviews, I think this might be my first one ever. I understand that with budget hotels you need to be prepared for things to be out of date, maybe less functional, even a bit dingy etc. but the La Quinta in at this location truly left us flabbergasted. We were given a first level room, with literal writing on the walls, stained lamp shades, suspiciously colored stained carpet, and some walls were yellowed and grimy. Every piece of bedding (comforter, top sheet, fitted sheet, pillowcases) was stained or streaked and dirty. The cherry on top was finding a drug syringe in the grass directly outside our door.
We were coming into town for a concert, so had to quickly drop off our bags and head out for the evening. Before leaving we told the front desk attendant about our room, and requested a room change, asking if we could switch upon our return. We were told yes, and came back after the concert ready to switch rooms. The night duty front desk attendant informed us that the la Quinta system goes offline at night and will not come back until early morning, and she would be unable to switch our room at all. (This was before midnight.). We were offered no alternatives. Unwilling to sleep in dirty sheets, we left. ( after it took almost an hour for the refund to get approved through booking.com and the hotel.) We spent another hour hunting for a hotel with vacancies and finally found something at 2:30 AM. This also forced us to spend twice our budget, as vacancies were hard to find this late.
It is completely unacceptable that that room was offered to us in the first place. It was truly disgusting and dangerous. (As it was a hot spring day, I was wearing sandals and my skin could have very well come in contact with that needle by accident)
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