1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Panama City Beach, Florida
Positive section of review
Overall great a few minor thing could be repaired but it looked like they was working on the property while we was there.
Negative section of review
Didn’t serve free breakfast
Jenner, California
Positive section of review
Very nice location. Beautiful view from our balcony as it overlooks the Russian River
Negative section of review
None
Tyler, Texas
Positive section of review
I loved the jacuzzi tub and separate shower stall in the bathroom!
Negative section of review
The cold water did not work at all in the bathroom sink, and all the dresser drawers smelled really strong of mold!!
Houston, Texas
Positive section of review
Close and convenient to everything in the Galleria.
Negative section of review
The tightness of the parking garage. Someone scratched up the front side of my vehicle with their vehicle.
Anaheim, California
Positive section of review
Proximity to Disneyland & restaurants.
Negative section of review
A supermarket close by would have been helpful. Breakfast can be improved.
Baltimore, Maryland
Positive section of review
Quiet, comfortable, good breakfast.
Negative section of review
Can’t say anything negative
Las Vegas, Nevada
Positive section of review
Not too much. Room size was ok
Negative section of review
1. Asked cleaning staff to replenish an empty bottle for bathing. Even took it out of its place to be clear. Nothing was done after cleaning, and an empty bottle returned. 2. When we asked to prolong our checkout even for 1 hour (for additional pay , of course), there was total refuse and zero consideration for us as clients. I do not see how one hour would be a problem with check-in times. 3. On 2nd morning, I was stopped suddenly with starbucks order in front of the pool and not allowed to get in . This happened after the previous day there were no issues . Per explanation from security personnel, there was a sudden decision to change the rules due to some issues with students... Had to throw it . My wife and kids could not enjoy it in the pool... It was very frustrating. And what made us angry that after not long time we did saw people getting in with the food. Acc to the same security guy he said that there was misunderstanding and food from starbucks can be brought after we were forced either to throw it or go out of the pool area and eat outside... This got us really angry . We personally will not get back or recommend this hotel.
New York, New York State
Positive section of review
Location was Great.
Negative section of review
All of facility out of order. Breakfast was poor and Busy.
Red Bank, New Jersey
Positive section of review
Good location
Austin, Texas
Positive section of review
Good location
Negative section of review
Need attention