1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Humble, Texas
Positive section of review
Proximity to airport, proximity to delicious Mexican food from a truck just a few minutes walk away, quiet room, easy pickup and return from/to airport. Shuttle driver very helpful to ensure I found the correct shuttle.
Negative section of review
Breakfast eggs were insipid, need to try waffles next time!
Sedona, Arizona
Positive section of review
The location was convenient to walk to uptown Sedona. Pool and spa were very nice. Breakfast was excellent. Hiking trail close by.
Negative section of review
No elevator.
Monterey, California
Positive section of review
the hotel has a great spa area and clean rooms
Negative section of review
we paid $70 for car parking additionally. this information was not available when booking the hotel
Honolulu, Hawaii
Positive section of review
Location Staff and service is amazing
Negative section of review
Decor is a bit ‘tired’
Glendale, Arizona
Positive section of review
Modern fun lobby with table games.
Negative section of review
Local TV channels only. When called, the front desk said the TV was deceptive. it can’t connect to WiFi to access Netflix or Showtime. only local channels are available.
Los Angeles, California
Positive section of review
The room itself is decent.
Negative section of review
Location is quite scary. But manageable
San Antonio, Texas
Positive section of review
Location was perfect
Negative section of review
The room was dirty, windows with the “River Walk View” was so dirty that you couldn’t enjoy the view. Basic items were missing in the room. No sleepers, No toothpaste, No sewing kit, No shoe cleaning kit, no boiling water in the room, no tea bags in the room, no free drinking WATER in the room and you ask for any of these items, they just repond like this “Sorry we don’t have that, here”. It is way overpriced compared to other competitors in San Antonio. I would never come back and recommend this place to anyone.
Las Vegas, Nevada
Positive section of review
Location
Negative section of review
I made a booking for 4 adults with “breakfast included”. But when I arrived to hotel, I was told that breakfast is for 2 people only, not for all 4 as mentioned in booking.com. So, I had to pay for 2 morels breakfast. I supposed to know such thing during booking stage, not when I arrive.
Needles, California
Positive section of review
Location
Negative section of review
Room was dirty and smelled bad.
Ellensburg, Washington State
Positive section of review
Clean
Negative section of review
Too noisy